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Ingrid Kirst Consulting

Ingrid Kirst Consulting

Nonprofit Leadership Transition Consultant

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Start with the Ending

A Guide for New Executive Directors

As a seasoned executive director, I’ve learned that the most effective leaders are those who not only excel in their current roles but also thoughtfully plan for their departure. While it may seem counterintuitive to think about leaving as you’re just beginning, a strategic approach to succession planning ensures a smooth transition and positions your organization for continued success.

Key steps to take from day one:

  • Develop relationships with all staff, board, and key partners. It’s easy to get caught up in small crises when you start a position but building relationships will allow you to make the changes you need long-term. All of the other steps will result from this initial work.
  • Conduct a comprehensive organizational assessment. This will identify quick fixes to implement right away and longer-term projects to explore.
  • Understand the finances in-depth. I create both short and long-term forecasts to help the board make realistic plans for their new executive director. I need to understand all of the funding sources and their potential for continuation
  • Implement board succession planning – including planning for term limits, filling vacancies, and recruiting officers. I often find that this has been neglected at nonprofits.
  • Explore succession planning with the board and work with them on a succession policy.
  • Create an operations manual. I document my work as I go knowing that I will be handing it off to someone else soon.
  • Start leadership development planning while assessing staff capabilities. I won’t make significant staff changes, but I will take care of any serious issues. I might suggest staff restructuring or a change in responsibilities. Or I recommend staff who are potential future leaders and how to expand their skill sets.
  • Help the board establish initial goals and evaluation processes for the new executive director so everyone is on the same page about priorities from the beginning.

Sometimes I wish I had taken my own advice. For example, it took three months to understand the complex finances at one organization where I was the interim. They had various funding sources and were paid in arrears for most of their work. I wished I had spent more time focused on what was coming in from the beginning. The board and I addressed some deferred building maintenance, but in retrospect, we should have focused more on fundraising before spending funds we didn’t have.

Remember, a well-planned departure is not just about handing over the reins; it’s about setting the stage for future success. Start with the end in mind, no matter how far off it is.

Filed Under: Executive Director, Interim ED, Organization Management

Navigating Change and Growth: My Journey at Lincoln Bike Kitchen

Lincoln Bike Kitchen (LBK) was an organization in need of a major transition. With no staff members previously, the functioning of the nonprofit relied heavily on the dedication of its board members for all administrative and operational tasks. The Lincoln Bike Kitchen’s mission to repair donated bicycles and provide them to the community was supported by a strong volunteer base that preferred to wrench on bikes rather than manage spreadsheets. Recognizing the limitations this model presented, the board concluded that hiring staff was the essential next step towards organizational growth. At the same time, they were embarking on a capital campaign as part of an upcoming move to a larger location and needed staff support to manage the campaign details. LBK hired me as their interim executive director to help them reach their goals. [Read more…] about Navigating Change and Growth: My Journey at Lincoln Bike Kitchen

Filed Under: Boards, Executive Director, Interim ED

Sometimes It’s Cheaper to Hire a Search Consultant

Engaging a professional executive search consultant can offer substantial cost benefits. This was borne out in a recent collaboration with a nonprofit board that had initially attempted to find a new executive director on their own. After months of stress, no candidates were found who were right for the position, prompting the board to enlist my expertise. I helped them find multiple highly-qualified candidates and they hired their top choice.

[Read more…] about Sometimes It’s Cheaper to Hire a Search Consultant

Filed Under: Boards, Executive Search, HR

Case Study: Effective Communication in a Crisis

I was recently involved in a situation where a nonprofit had to deal with a quickly escalating negative PR issue. I learned a lot about how to manage the issue quickly and effectively.

The situation: a video was posted online that showed a board member conducting herself in a manner both contrary to organization policy and generally accepted behavior. The board member continued to add fuel to the fire in the video’s comments in an attempt to defend herself, and also publicly identified herself as a board member of the organization. The video rapidly went viral with people sharing and commenting on it from around the world. The organization’s leaders were receiving many messages demanding they do something about this board member.

[Read more…] about Case Study: Effective Communication in a Crisis

Filed Under: Boards, Organization Management

Eight Great Alternatives to Starting a Nonprofit

Starting a nonprofit organization sounds like fun, but the reality is that it takes quite a bit of work. There are valid reasons to start a new organization, but your very first step should be extensive research to make sure the need isn’t being filled already by someone with more experience. All too often, I hear about someone starting an organization to help a village in Africa or to raise money to fight a disease. That time and money could be better spent by joining efforts with an existing group.

[Read more…] about Eight Great Alternatives to Starting a Nonprofit

Filed Under: Organization Management

Building an Effective Board of Leaders: A Step-by-Step Guide

Great leadership is essential for every board, but it takes time to develop a strong, effective board. While you can’t instantly create an exceptional board, there is good news – you can cultivate a board that will significantly benefit your organization. In this article, I will guide you through the essential steps to building a high-impact board.

[Read more…] about Building an Effective Board of Leaders: A Step-by-Step Guide

Filed Under: Boards

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ingrid@ingridkirst.com or (402) 730-2532

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